Name:
Franklin Health Complex Care Management Patient Satisfaction Study
Description:
Satisfaction Instrument: Telephonic satisfaction
survey of individuals whose care management plan has been completed.
Category:
Evaluation Tool - Satisfaction/Perception of Care
Source:
Mount Sinai School of Medicine/ Franklin Health, Inc.
Mount Sinai Medical Center
Box 1070
One Gustav L. Levy Place
New York, New York 10029-6574
www.mountsinai.org
Contact:
Suzy Goldhirsch
suzy.goldhirsch@mssm.edu
How the grantee used this instrument:
Conducted by independent
market research and consulting organization to assess patient or family satisfaction
with care management plans.
Keywords:
patient/family satisfaction survey
To use this tool:
You may print and copy this tool for your own use from the website. Please credit
source.
References:
Developed specifically for this project by the Franklin Health project team.
To view this tool:
Left click on the download link to view the PDF document in your Web browser.
Right-click on the download link to save the document to your computer.
PDF 26 KB / 2 pages (Viewing
PDF files requires downloading and installation of the free Adobe
Acrobat Reader.)
Posted September 2004
# MS13, type:satisfaction/perception_care
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