Improving Care for the End of Life, Online Edition The Palliative Care Policy Center

Sourcebook : Improving Care for the End of Life : 2.2 Setting Aims

Improvement requires setting aims. Without intent, there is no improvement. How can teams select their aims? One way is to review some of the "best practices" and "even better practices" presented in part II. If best practices for pain relief are not utilized at their organization, a team might want to select one or two ideas and use them as aims. Teams can also talk to patients and families and get a feel for what is lacking (or what is working) in the care and treatment they receive.

Set aims that will matter to patients and families; these are the aims most likely to motivate professional caregivers to improve practice.

Express aims in terms that can be quantified. For example, we want:

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This online version of the book Improving Care for the End of Life: A Sourcebook for Health Care Managers and Clinicians is provided with permission of Americans for Better Care of the Dying [ www.abcd-caring.org ] and Oxford University Press. All rights reserved.

For further information on quality improvement in end-of-life care visit The Palliative Care Policy Center [ www.medicaring.org ].

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