A team-building focus can pay off in several ways. As individuals become more effective in working with other team members, the team becomes more effective. The team can learn how to examine its own work and progress and identify areas for improvement.
Breakthrough Series faculty member Connie Jastremski recommends that organizations recognize the following trigger points that indicate a need for team building:
If a team decides to engage in a team-building process, it should be sure to establish objectives for it, such as:
|Table 11.1 Staff Training Modules|
|Module 1||Module 2||Module 3|
Factors affecting team development and function
Developmental phases of interdisciplinary teams
Types of leadership roles
|Communication and collaborative problem-solving
Group process and team facilitation
Conflicts and resolution
Styles of dealing with conflict
|The PACE model of care|
Roles of team members
Individual discipline vs. team problems/goals
Resource allocation and risk management
|Reprinted with permission of On Lok Senior Health Services|
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This online version of the book Improving Care for the End of Life: A Sourcebook for Health Care Managers and Clinicians is provided with permission of Americans for Better Care of the Dying [ www.abcd-caring.org ] and Oxford University Press. All rights reserved.
For further information on quality improvement in end-of-life care visit The Palliative Care Policy Center [ www.medicaring.org ].