Professionals interested in advancing their careers can usually pursue specific steps or procedures to do so. But for others involved in health care, progress may not be so clear. To some employees, it may seem that their positions offer no room for advancement or improvement.
In an age of nursing shortages and high turnover rates for paraprofessional staff, administrators must come up with ways to help employees to find satisfaction with their current positions while pursuing opportunities for advancement. One way to do this is to offer employees ongoing training and education programs. Some organizations have improved retention of certified nursing assistants (CNAs) by offering classes and programs to enhance professional caregiving skills. Skilled and competent CNAs are encouraged to return to school to further their education and reach their own potential. With support and encouragement, paraprofessionals can also advance in allied health professions, such as administration, grief counseling, emergency medical services, and chaplaincy.
11.6.1 Case Study - Calvary Hospital
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This online version of the book Improving Care for the End of Life: A Sourcebook for Health Care Managers and Clinicians is provided with permission of Americans for Better Care of the Dying [ www.abcd-caring.org ] and Oxford University Press. All rights reserved.
For further information on quality improvement in end-of-life care visit The Palliative Care Policy Center [ www.medicaring.org ].